Privacy Policy
RAdata, LLC (“RAdata,” “we,” “us,” or “our”) is committed to being transparent about how we collect, use, and protect your personal data. RAdata provides mold, radon, and water services and sells water tests and radon test kits through our online store. Water treatment services are performed by our affiliated entity, RAdata Water Treatment, LLC, which shares the RAdata brand; references to “RAdata” in this Policy include that affiliate where it is the entity providing your water service.
This Privacy Policy explains what data we collect, why we collect it, and the choices and rights you have. We may update this Policy from time to time, and any changes will be posted on this page. Please review it periodically. By accessing or using this website, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information in two ways: information you We collect information in two ways: information you provide to us directly, and information we collect automatically when you use our website.
Information you provide to us – for example, when you:
- Contact us by phone, email, or online form to request information, a quote, or a proposal;
- Register for an event, webinar, or resource;
- Purchase a product or request a service;
- Opt in to SMS/text message communications.
The personal data we typically collect includes your full name, email address, mailing address, telephone number, and — where relevant — company name and job title.
Information we collect automatically when you visit our website, via cookies and similar technologies, may include your IP address, approximate geographic location, browser and device type, referral source, and the dates, times, length, and page views of your visits.
Cookies and How to Disable Them
A cookie is a small text file placed on your device that lets our web server recognize your browser on return visits. You can disable cookies at any time through your browser settings, though doing so may affect the functionality of our website.
How We Use Your Personal Data
We may use your personal data to:
- Respond to a request or provide a product or service you asked for;
- Facilitate your attendance at an event or webinar;
- Improve and personalize your experience on our website;
- Send you newsletters, updates, and invitations (where you have opted in);
- Inform you about products or services that may interest you;
- Send SMS/text messages related to a service you have requested or expressed interest in;
- Comply with a legal obligation, court order, or government or regulatory request;
- Enforce our Terms of Use and other agreements.
SMS/Text Messaging
If you opt in to receive text messages from RAdata, we use your phone number to send the messages described at the point of opt-in (for example, appointment reminders and account notifications). We manage phone, email, and SMS communications through third-party service providers that operate on our behalf. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for help. Phone numbers and SMS opt-in data are never sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in consent is collected on RAdata’s own forms and is not shared with or transferred to any other brand.
Your Choices
You can choose not to receive newsletters or marketing emails by using the unsubscribe or email-preference link in the footer of any email we send. To stop receiving SMS communications, reply STOP and no further messages will be sent.
Your Rights Over Your Personal Data
Depending on your location, you may have rights under Depending on your location, you may have rights under applicable data protection laws to request that we:
- Provide access to the personal data we hold about you;
- Correct personal data that is inaccurate or out of date;
- Delete your personal data from our systems.
To exercise any of these rights, contact us at the address below. We may require up to one month to process your request.
Security of Your Personal Data
We take reasonable administrative, technical, and physical measures to protect your personal data against unauthorized access. Where we use third-party service providers to store or process data on our behalf, we maintain agreements requiring appropriate protections, and any cross-border transfers rely on lawful transfer mechanisms.
Sharing Your Personal Data
We do not share your personal data with third parties for their own marketing purposes. We may disclose personal data where required to do so by law. As noted above, phone numbers and SMS opt-in data are never shared or sold to third parties or affiliates for marketing or promotional purposes.
Children
Our products and services are not directed to children under 16, and we do not knowingly collect personal data from them. If we learn that we have collected personal data from a child under 16 without verified parental consent, we will delete it. If you believe a child under 16 has provided us information, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites; please review their policies when you visit them.
Contact Us
For questions about this Privacy Policy, email us at privacy@radata.com or write to us at:
RAdata, LLC
27 Ironia Road, Unit 2
Flanders, NJ 07836