Testing
Your results are invalid because high humidity has affected the device. The water molecules in the air attached themselves to the charcoal, leaving no room for the radon to do the same. If you have received an invalid result due to excessive weight gain, you’ll have to redo the test.
If there is visible moisture in the area, we recommend that you wait for the area to dry out first before testing. Running a dehumidifier prior to and during the test, monitoring the weather to avoid testing during days of high humidity and performing only a 2-day test is also recommended. This will lessen the likelihood of this happening again.
The chain of custody is a legal document that identifies the precise location of the test address, which is why all information must be complete and accurate. The following links are helpful in verifying that the information you have is correct and providing information that you do not have. Taking a moment to double check your information will help to avoid delays in your results due to an invalid caused by errors or omissions.
Melissa Data - Use the search box to find address. Start typing the address and it will begin to dropdown matching properties until you find the one you are looking for. After a certain number of searches, you must register, but it is simple and free.
State Information Services – You need the county and street address to search in this database.
NJ Department of Treasury – Division of Taxation – You need to have the county field and street address field filled out to get results on this site. It will return all results that match. If you open the result and the address shown is not the same as the address you searched it is because the owner has their mail delivered to another address. In this case, the municipality and county are correct, but you will have to use another avenue to determine correct city and zip code.
Mitigation
Home Inspectors
The chain of custody is a legal document and as such all amendments or corrections must be provided in writing. Information can be provided via your online account, email or regular mail.
Log into your online account and go to your Radon Test Results page. Scroll to a test that is flagged as invalid and click the “Why Invalid?” link. Provide the missing or correct information in the “Correct / Missing Data” text box, provide your first and last name in their respective text boxes, and click “Submit Corrected Data.” Once you hit submit you will be prompted to confirm your submission by clicking “OK.” If your submission is successful you will see a flashing confirmation that message stating “Your correction has been submitted – Thank You.”
You can email us at invalid@www.radata.com. Be sure to include the test address, canister ID and the corrections that need to be made.
You can also submit your corrections in writing by mailing them to us at RAdata, 27 Ironia Rd, Flanders, NJ 07836. Be sure to include the test address, canister ID, and the corrections that need to be made.
Provided that your submitted correction is right, the correction/update schedule is as follows:
Submissions made between 9:00 AM and 2:00 PM will be posted with the close of business update after 5:00 PM.
Submissions made between 2:00 PM and 9:00 AM will be posted for the afternoon update around 12:00 PM.
The easiest way to order more radon testing kits is through your online account. Log into your online account and click the “Order Testing Kits” tab in the main menu at the top of the page. Indicate the quantity of each item that you need then click the “Place Order” button. To cancel before the order is placed click the “Cancel – Do NOT Place Order” button.
RAdata will add the appropriate number of duplicates and blanks to your order as required by NJDEP.
You may order Testing Kits for Non-Commercial, Non-School, Non-Day Care and Non-Multifamily Properties. All Commercial, School, Daycare, Multifamily and non-standard properties should call 973-927-7303 or Toll Free at 800-487-2366 to speak to our staff to order.
Payment for your order will be processed using the credit card you have on file in our office. The standard turnaround time to process orders, for shipping or pick up, is 1 - 2 business days. All shipping is sent via UPS Ground, if you need it faster, please put a note in Special Instructions. We will do our best to accommodate you and will contact you if we have a need to modify or clarify your request.
You can also order Radon Test Kits by calling us during normal business hours at 973-927-7303 or Toll Free at 800-487-2366.
Transferring canisters from one company to another should not happen continuously and will result in an extra charge if done excessively.
If you have transferred a canister to another home inspector, please call our office during our normal business hours at 973-927-7303 or Toll Free at 800-487-2366 to receive guidance on how to adequately transfer the canister.
Please note that there is a $5.00 transfer of custody fee for each canister that is transferred before the laboratory receives the device and a $10.00 transfer of custody fee for each canister that is transferred after the laboratory receives the device (payable by either party).
The chain of custody is a legal document that identifies the precise location of the test address, which is why all information must be complete and accurate. The following links are helpful in verifying that the information you have is correct and providing information that you do not have. Taking a moment to double check your information will help to avoid delays in your results due to an invalid caused by errors or omissions.
Melissa Data - Use the search box to find address. Start typing the address and it will begin to dropdown matching properties until you find the one you are looking for. After a certain number of searches, you must register, but it is simple and free.
State Information Services – You need the county and street address to search in this database.
NJ Department of Treasury – Division of Taxation – You need to have the county field and street address field filled out to get results on this site. It will return all results that match. If you open the result and the address shown is not the same as the address you searched it is because the owner has their mail delivered to another address. In this case, the municipality and county are correct, but you will have to use another avenue to determine correct city and zip code.
When an address correction or change is requested for a report with a result that has already been issued, we are only able to make changes to the property address under certain circumstances. If both the old address and the new address exist, we are unable to change the address.
If a report with a result has not been issued, the address can be corrected.
In accordance with the regulations for the Certification of Radon Testers, N.J.A.C. 7:28-27.22 Renewal of Certification, if you are no longer certified you must cease all radon measurement activities. Please note that as per this NJ regulation, any radon measurement activities conducted while you do not have a current, valid certification is a violation of N.J.S.A. 26:2D-70 et seq. (Radon Act) and its implementing regulations, and may subject you to an enforcement action, including monetary penalties.
As of the day of your license expiration, we will remove you as a technician on our radon license as required by the NJ DEP Radon Section, and we cannot produce any radon test results for you. If you wish to become re-certified, you must submit an initial application and fee to the NJDEP Radon Section. If the Radon Program issues you a new certification, please send us a copy of your new license. At that time, you will then be listed as a technician with our firm and we can begin processing radon results for you again.
The NJ DEP Radon Section can be reached at 609-984-5425 or 800-648-0394 if you have questions on the renewal application, process, or status of your license renewal. The NJ DEP Radon Section website is www.njradon.org .
As the certified measurement business, we are always required to have a valid copy of your license on file. If you renewed your license, and did not provide us with a copy, on the day of the expiration of the license we had on file we removed you as a technician on our radon license as required by the NJ DEP Radon Section, and we cannot produce any radon test results for you.
We do send reminder notices via email notifying you that your Radon License will be expiring, as well as an email stating that you have been removed from our radon license if we haven’t received a copy of your current license.
Blanks are used for QA/QC (Acombination of quality assurance, the process or set of processes used to measure and assure the quality of a product, and quality control, the process of ensuring products and services meet consumer expectations) purposes.
According to N.J.A.C. 7:28-27.33, any business wishing to obtain certification in New Jersey in the radon measurement business category follow an approved QA/QC plan for all radon testing services offered to the public. This plan must include one Blank Device for every 20 devices (5%).
A blank device is placed, unopened, side by side, 4 inches apart with another device (opened). Start dates and times are the same as the main device.
Duplicates are used for QA/QC (Acombination of quality assurance, the process or set of processes used to measure and assure the quality of a product, and quality control, the process of ensuring products and services meet consumer expectations) purposes.
According to N.J.A.C. 7:28-27.33, any business wishing to obtain certification in New Jersey in the radon measurement business category follow an approved QA/QC plan for all radon testing services offered to the public. This plan must include one Duplicate Device for every 10 devices (10%).
A duplicate device is placed, opened, side by side, 4 inches apart with another device (opened). Start dates and times are the same as the main device.